Frequently Asked Questions

FAQs

How do I choose the right size light fixture?

Before ordering, measure the intended installation area and compare those measurements with the dimensions listed on the product page.

For chandeliers and pendant lights, consider the ceiling height, room size, table or island width, and the amount of clearance needed beneath the fixture. For wall lights, check the available wall space and mounting position.

Are bulbs included with the lighting products?

Bulb inclusion may vary by product. Please review the individual product description and specifications to confirm whether bulbs are included.

If bulbs are not included, check the listed bulb base, wattage, and other compatibility requirements before purchasing replacements.

Are Zenvirel lights dimmable?

Dimming compatibility depends on the individual fixture, bulb, dimmer switch, and electrical setup.

A product should only be considered dimmable when this feature is clearly stated on its product page. Customers should also confirm that any selected bulbs and dimmer controls are compatible with one another.

Can I install the light fixture myself?

Some lighting products may require assembly, mounting, wiring, or electrical installation.

Customers should review all available installation information before ordering. Where electrical wiring or specialist installation is required, the fixture should be installed by a suitably qualified professional.

Always follow the product-specific instructions and applicable safety requirements.

Can your lighting products be used outdoors?

A lighting product should only be used outdoors or in damp locations when the product page specifically states that it is suitable for that environment.

Do not assume that a chandelier, pendant light, or wall light is weather-resistant unless an appropriate indoor, damp-location, or outdoor-use rating is clearly provided.

Will the product color look exactly like the photos?

We aim to present product images as accurately as possible. However, colors and finishes may appear slightly different depending on screen settings, room lighting, photography, and viewing conditions.

Please review the written product description, finish details, dimensions, and specifications alongside the images before placing an order.

For product questions, contact info@zenvirel.com. Customer support is available Monday–Friday, 8:00 AM–5:00 PM (GMT-5), with an expected response time of within 48 business hours.